FREQUENTLY ASKED QUESTIONS
Our company mainly produces high air pressure down-the-hole hammers, down-the-hole drill bits, drill pipes, rock drilling machinery accessories, and also includes related maintenance kits and other products.
We offer products in a variety of specifications and models to meet the needs of different customers. When choosing products, you can consult our professional sales team according to specific project types, working environments, construction requirements and other factors, and they will provide you with appropriate product selection suggestions.
Our company has fully passed the ISO9001 quality management system certification. We strictly control the quality in all aspects from raw material procurement, production and processing to product inspection to ensure that the product quality meets the standards.
If the products you purchased have quality problems during the warranty period, we will provide free repair or replacement services. Please contact our customer service staff in time, and we will solve the problem for you as soon as possible.
You can place an order through our official website, contact our sales team by phone or directly go to our offline stores. Our sales team will provide you with detailed guidance on the purchase process.
The delivery cycle will depend on factors such as product inventory, production arrangements and your geographical location. We will communicate with you about the specific delivery time. Logistics distribution methods include land transportation, sea transportation, air transportation, etc. We will choose the appropriate distribution method according to your requirements.